Privacy Policy

Depending on how you interact with our Website, we may collect the following information.

1.1 Information You Provide

When you contact us, submit an enquiry, request a consultation, apply for a service, or communicate with us, we may collect information such as:

• Full name
• Company or organization name
• Email address
• Phone number
• Business address
• Job title or designation
• Service requirements or project details
• Information included in your message or enquiry
• Documents or files voluntarily submitted by you
• Any other information you choose to provide

You should avoid submitting sensitive personal information unless it is specifically required and there is an appropriate reason to do so.

1.2 Information Collected Automatically

When you access our Website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Approximate geographic location
• Pages visited
• Time spent on pages
• Referring website or source
• Website interaction and usage information
• Date and time of access

This information may be collected through server logs, cookies, analytics tools, and similar technologies.

TEKNOVIA may use the information collected to:

• Respond to enquiries and requests.
• Contact you regarding our services.
• Understand your business or project requirements.
• Prepare proposals, quotations, or service information.
• Provide and improve our products and services.
• Communicate regarding ongoing or potential business relationships.
• Provide customer support.
• Improve Website performance, functionality, and user experience.
• Understand Website usage and visitor trends.
• Conduct marketing and promotional activities where permitted.
• Maintain Website security and prevent misuse, fraud, or unauthorized activity.
• Comply with applicable legal and regulatory requirements.

If you provide your contact information, TEKNOVIA may contact you regarding enquiries, services, updates, offers, products, or other business-related information.

Where required by applicable law, we will obtain appropriate consent before sending promotional communications.

You may request to stop receiving promotional communications by contacting us or using an available unsubscribe mechanism.

Please note that even after opting out of promotional communications, we may continue to send essential service-related or transactional communications where necessary.

Our Website may use cookies and similar technologies to improve functionality, understand Website usage, remember preferences, and support analytics or marketing activities.

Cookies may be used for purposes such as:

• Essential Website functionality
• Security
• Performance monitoring
• Analytics
• User preferences
• Marketing and advertising, where applicable

You may configure your browser to block or delete cookies. However, disabling certain cookies may affect Website functionality.

Where required by applicable law, we may provide additional cookie controls or consent mechanisms.

TEKNOVIA may use third-party analytics services to understand how visitors interact with the Website.

These services may collect information such as pages visited, device information, approximate location, referral sources, and Website interactions.

Analytics information is generally used in aggregated or statistical form to improve our Website, services, content, and marketing activities.

Our Website or services may use or link to third-party platforms and services, including:

• Google services
• Microsoft services
• Social media platforms
• Payment gateways
• Cloud and hosting providers
• Communication platforms
• Analytics and advertising platforms
• CRM and marketing tools
• Other technology or service providers

Third-party providers may process information according to their own privacy policies and terms.

TEKNOVIA does not control the privacy practices of third-party websites or services and recommends reviewing their respective privacy policies.

TEKNOVIA does not sell or rent your personal information for monetary consideration.

We may share information where reasonably necessary with:

• Employees and authorized personnel.
• Group companies or business partners, where applicable.
• Technology and service providers.
• Hosting, cloud, analytics, and communication providers.
• Professional advisors.
• Government authorities or regulators where legally required.
• Other parties where disclosure is necessary to protect our rights, security, or legal interests.

We seek to ensure that information shared with service providers is handled appropriately and only for legitimate business purposes.

TEKNOVIA takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, complying with legal obligations, and protecting our legitimate interests.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

Depending on applicable law, you may have rights relating to your personal information, which may include the right to:

• Request information about the processing of your personal data.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally applicable.
• Withdraw consent where processing is based on consent.
• Request information regarding how your personal data is handled.
• Raise a privacy-related complaint or grievance.

Requests may be subject to verification and applicable legal requirements.

To exercise an applicable privacy right, please contact us using the details provided in the Contact Us section.

Our Website is intended primarily for businesses, professionals, organizations, and general users.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

Some third-party service providers used by TEKNOVIA may process or store information in locations outside India.

Where personal information is transferred across jurisdictions, TEKNOVIA will take reasonable steps to ensure that such processing is carried out in accordance with applicable laws and contractual or organizational safeguards, where required.

Our Website may contain links to websites, applications, or services operated by third parties.

This Privacy Policy does not apply to those third-party websites.

TEKNOVIA is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

If TEKNOVIA undergoes a merger, acquisition, restructuring, sale of assets, investment, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

TEKNOVIA may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.

The updated Privacy Policy will be published on this page along with the revised Last Updated date.

We encourage you to review this page periodically.

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India, subject to any mandatory rights or protections available to individuals under applicable law.

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

We will review and respond to privacy-related requests in accordance with applicable law.